Under what condition may a licensee terminate services or equipment delivery unilaterally without arranging for continuation?

• A. Always allowed
• B. Never allowed
• C. Only with patient consent
• D. Only if there is good cause as determined by the committee

Answer: (D)

Continuity of care is the baseline expectation for licensed hearing aid dispensers. A licensee cannot simply end services or stop delivering equipment on a whim; termination must be supported by a recognized good cause and approved by the committee. The committee reviews the circumstances and determines whether there is legitimate reason to end services, such as safety concerns or other professional justifications. This protects patients who rely on ongoing devices and care, while giving the licensee a formal, due-process path to discontinue services when appropriate. The other possibilities aren’t correct because they would allow unconditional termination, require only patient consent, or prohibit termination entirely, none of which fit the oversight framework that requires good-cause authorization by the committee.